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We are concerned about protecting your privacy. This document outlines the processes we have in place to protect your personal information, and explains how we collect it, what we use it for, who it is given to, and how you can access it. This document also outlines the use of cookies, server logs, and outbound links on this site.

If you have any questions about this information, feel free to call us on (02) 6287 3596.

This privacy policy applies to any page viewable through the domain focuswebdesign.com.au and attached subdomains.

Personal Information

When you send us an e-mail, whether through our online feedback form or directly, we may record your name, e-mail address and phone number if you provide this information to us, for the sole purpose of following up your initial contact. We will not retain your e-mail address for marketing purposes, and we will cease contacting you at any point if asked to by you. We will also record your computer's IP address, to assist in prevention of spam and fraud. None of this information will be passed on, sold, transferred, or otherwise made accessible to another third party, except as required by law or as deemed appropriate at the time by Focus Web Design, for example to report a spammer to the relevent authorities.

You can access your personal information free of charge by calling us on (02) 6287 3596. To protect your privacy, we reserve the right to ask for proof of identity before providing you with information, and in most cases as a security precaution we will call you back with the information you request. We reserve the right to withhold information if we do not believe you are authorised to access it.

Cookies

Cookies are small text files placed on your computer by websites you visit. Any website can place a cookie on your computer, provided your browser's security settings are set up to allow it. A website can read and modify cookies placed by itself, but cannot read or modify cookies placed by other websites, and cannot read or modify any other data on your computer. Cookies are safe, cannot do any harm to you or your computer, and do not compromise your privacy.

This site uses secure cookies to track logins to the Client Centre. A randomly generated string is stored on your computer when you login, and accessed each time you visit a new page, to verify that you are still logged in and that you are allowed to access the page you are trying to access. This cookie is cleared once you log out or close your browser window.

Browsing

When you browse our site, we may track the pages that you view. We extract this information from our web server logs, and this may include your IP address, the page you requested, the referring page, any search terms you may have used to find our site, and your browser and operating system version. We may also be able to find out where abouts in the world you are located, and which Internet Service Provider you use. We will not disclose this data to any third party, and will only use it for the purposes of identifying our target markets and improving our services.

We do not attempt to link this data to specific clients or potential clients.

It is important to note that information like this is automatically accessible to any website you visit on the Internet.

Outbound Links

This site may contain links to other sites. Please note that we are not responsible for the privacy practices or the content of such web sites, and once you leave our site you will no longer be covered by our privacy policy. To help you easily distinguish between outbound and inside links, all outbound links from this site will open in a new browser window.

Queries

If you have any queries about our privacy practices, please don't hesitate to contact us by calling (02) 6287 3596, or by writing to 16 Coles Pl Torrens ACT 2607