Contents
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Mail Manager |
Email Domain Forwarding
If your website has multiple domains, you don't want to have to check bob@mycompany.com.au AND bob@mycompany.net.au each time you receive a new email. Email domain forwarding allows you to forward all mail sent to a domain to a corresponding account on another domain. Note that this is domain wide forwarding. For individual account forwarding setups, please refer to Forwarders.Example: An email is sent to bob@mycompany.net.au, and it is forwarded to bob@mycompany.com.au so that bob only has to check the bob@mycompany.com.au address.
E-Mail Accounts
Under the "Manage/Add/Remove Accounts" menu item you can create email accounts, modify existing accounts, and delete accounts. Email accounts can be accessed via POP3, IMAP, or Webmail. You can set a disk quota (how many megabytes of email you want the account to be able to hold), and a unique password for each email account.Default Address
The default address for the domain is where all mail that does not correspond to a valid email address will be sent. The default address can either be set to a specific email account of your choice, to ":blackhole:" which will destroy any mail sent to a non-existent address, or to ":fail:" which will return the message to the sender stating that it did not correspond to any email valid email addresses for the domain.The default address for domains tend to get a heck of a lot of spam. The reason being, spammers guess common email accounts on every domain. It is advised to either ":fail:" or ":blackhole:" mail from the default address - you don't want your disk space and bandwidth quotas being eaten up by spam.
Auto Responders
If you would like to setup an automated reply to any email sent to a particular account on your domain, you can using an Autoresponder. Note that Autoresponders can be setup on a per account level from each accounts webmail interface.Example: If you are going to be out of the office on 2 week holiday, you might want to setup an autoresponder to let anyone that emails you know that you are not just ignoring them, and when you will get back.
E-mail Filtering
The Email filtering function allows you to create filters to handle mail depending on the criteria you choose.Example: You have enabled spam assassin, and would prefer any email marked as spam to be instantly deleted. You would setup a filter against the spam assassin header to be discarded.
Forwarders
If you would like to have multiple email addresses, but only have to check one account, you need to setup email forwarders. Using fowarders, you can even route mail from a particular address to another account on another domain.By adding a forwarder, you could setup all mail sent to info@mycompany.com.au to be seamlessly forwarded to bob@mycompany.com.au. Another example for the use of a forwarder might be to have all mail sent to info@mycompany.com.au forward to bob@myisp.com.au.
Mailing Lists
Using the mailing lists function you can setup multiple "Mailman" mailing lists. A mailing list allows users to subscribe to email based group discussions.Spam Assasin
Spam Assassin is an automated mail filter that uses algorithms on mail headers and message body text to identify SPAM (unsolicited email). Once the email has been identified as spam, it is tagged as such before it is delivered to your email account. You can then setup a filter to discard the email, either through the Cpanel Email Filtering function, or by using the rules feature in your email client.Spam Assassin can only be enabled domain wide, and not on a per account level.
You can also configure how aggressive Spam Assassin should be when it is checking your mail. Spam Assassin scores the chance of an email being spam on a scale one to 10 (the more points, the higher the chance of the email being spam). You can set the required score before a message is marked as spam by clicking "Configure Spam Assassin".
If you find that it is letting through too many spam emails, you can decrease the required score before the message will be marked as spam. Or if you find that it is marking legitimate mail as spam, you should increase the required score before the message is marked as spam.
In the Spam Assassin configuration screen, you can also setup addresses from which all mail should be black listed, or white listed. You can also edit the tag that it will append to the beginning of the subject line of messages that have been flagged as spam.
The alternative to using a filter (or a rule in your email client) to move or delete messages marked as spam, you can enable spam box. Spam box moves all the mail flagged as spam to a separate mailbox called spam within the same email account. If you want to check the spam account, enable spam box, then simply add "/spam" to the end of your normal username in your email client, or when accessing webmail.
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Parked Domains |
After you have parked a domain on your account, you will be able to create email accounts, and forwarders based on the second domain name from your normal Mail manager icon.
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Addon Domains |
Note that Addon domains are available at additional cost only, and that you will not be able to add any domains until you have purchased an addon domain from us. Please contact us to purchase an addon domain.
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FTP Manager |
FTP Accounts
You can create additional FTP logins to any folder including or below public_html. You choose a username, a password, a disk space limit, and the folder which you would like to give that account access to. Note that the account will be able to upload, modify, and delete any file or folder within the folder you specify.To login to an additional FTP account:
| FTP Server Address: | ftp.focuswebdesign.com.au or ftp.yourdomain |
| Username: | yourname@yourdomain |
| Password: | the password you set |
Anonymous FTP Access
Anonymous FTP access allows users to download files from your website without a username or password. By default anonymous FTP access is turned on, and users can download anything inside your public_ftp folder without authenticating.You can also allow upload access to your anonymous FTP incoming folder. Simply tick "Allow anonymous uploads to ftp://ftp.yourdomain/incoming" and press save settings.
Be aware that nasty users may abuse anonymous FTP access, and use it for the distribution of illegal files. Data transfer over anonymous FTP will count towards your monthly data usage. As such, unless you have a good reason, we recommend that you do not use anonymous FTP, and if you do, do not allow uploads.
Anonymous FTP Message
This is the message that is displayed to users connecting to Anonymous FTP.FTP Session Control
Session control allows you to forcefully interrupt FTP sessions to your web space. |
File Manager |
Using the File Manager is not efficient if you need to upload, modify, or delete a large number of files. FTP is faster, and will allow you to perform multiple actions at the same time.
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Disk Usage |
If you are unsure where your disk space is being used up, use the Disk Usage feature in CPanel. It will give you a disk space breakdown per directory so that you can easily work out what is eating up your disk space.
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Backup |
Although we create backups of all client data daily, weekly, and monthly, we strongly encourage all clients to regularly generate and store (on CDROM or DVD) a copy of their site files and databases. You should always generate a full backup of your account before making any major site modifications, because if things go wrong, we can easily roll back your website.
If you need a full backup restored, please contact us. End users cannot restore full site backups on their own. Submit a support ticket requesting a site roll back to the most recent daily, weekly, or monthly backup be performed, or provide a link to a full backup that you have generated and uploaded to your webspace.
Full Backup
The full backup function will compile a single file that is comprised of all of your control panel settings, all email settings (including accounts and email currently on the server), all databases, and all site files. You can choose to dump this backup in your home directory, or on a remote FTP server. If you would like to download the backup, choose home directory, login to your normal ftp, and download the file.Home Directory Backup
The Home Directory Backup function allows you to download a copy of all of your site files, but does not include things like databases, email settings, or cpanel settings. You can restore Home Directory backups using the "Restore a Home Backup" function for backups up to 50 megabytes in size.If you need to restore a backup larger then 50 megs, or run into issues restoring your backup, please submit a support ticket with a link to the backup which you would like restored.
MYSQL Database Backup
You can click on the database name, and download a gzipped SQL dump of the database of your choice. |
Password Protect Directories |
The password protect directory function allows you to quickly and effectively prevent unauthorized access to your files.
If you want to create a restricted area on your site, you will need to setup a password protected directory. When you setup a password protected directory, all files, and subfolders of that directory cannot be accessed without using a correct username and password combination.
To create a password protected directory:
- Click on the directory name that you wish to protect.
- Tick "Directory requires a password to access via the web".
- Enter a resource name and press save.
- Click "Go Back".
- Enter a username and password, and press "Add/modify authorized user".
When accessing the directory in your web browser, you should now be prompted for a username / password.
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Subdomains |
Sub domains can be used to create different sections of your site, and can either contain their own set of files, or redirect to another location on the web.
Example: home.yourdomain.com.au
When you add a sub domain, a folder with a corresponding name will be created in your public_html directory. You can either upload an index.html file to this directory and use it as a separate website, or you can perform another step and have it redirect to another location on the web.
If you would like to have your sub domain re-direct to another location on the web, after adding the sub domain, return to the "Sub Domain Maintenance", select the sub domain from the drop down menu, and press "Setup Redirection".
Enter the full URL including "http://" and press save.
Be aware that the sub domain system relies on DNS. As such, it can take up to 4 hours for a new sub domain to be recognized on the Internet.
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MYSQL Databases |
Just about all dynamic websites rely on a MYSQL database. In order to setup a functional MYSQL database, you need to perform 3 steps:
- Add a database
Scroll down to "Db:" and enter the name of the database that you would like to create. Press the "Add Db" button and return to the MYSQL page.
Note: Database names are prefixed with your CPanel username. - Add a user
Scoll down to the "Users:" section and enter a username and password. Press "Add user" and return to the MYSQL page.
Note: Usernames are prefixed with your CPanel username. - Assign the user to the database
Select the user in the first drop down box, and select the database that you wish to assign it to in the second drop down box. Check the permissions that you wish to assign, and click "Add User to Db".
Note: in 99% of cases "All" is the only checkbox that needs to be selected when assigning permissions.
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Redirects |
If you would like to setup a file or folder name to redirect to another location on the web, simply setup a redirect.
Enter the entry URL for the redirect in the first box. Enter the destination URL in the second box, click "Add".
Now when you go to the entry URL in your browser, you should be instantly redirected to the destination URL.
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Frontpage Extensions |
If you have used Microsoft Frontpage to develop your website, you will need to enable Frontpage extensions on your hosting account before publishing.
Frontpage extensions provide functionality for all of the "dynamic" features you can add using Microsoft Frontpage.
Note: If Frontpage Extensions are installed on your account, only use Microsoft Frontpage to publish your site files. Using FTP on Frontpage enabled hosting accounts will cause the Extensions to become corrupted. If this occurs, you will need to uninstall and reinstall the extensions, and then re-publish your website.
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Web/FTP Stats |
It is really personal preference as to which statistic program you will prefer. They all present the information differently, some in more detailed (but more complex) ways then others. The most popular ones are Awstats and Webalizer.
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Raw Access Logs |
Raw access logs allows you to download the raw logs Apache has recorded for visits to your website. You can then parse these using your own log analyzer.
For most users, this is a redundant feature due to the "Web/FTP Stats" already provided in your CPanel.
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Raw Log Manager |
Raw log manager allows you to control how your websites raw access logs should be archived.
Note that enabling the archiving of raw access logs will use very large amounts of disk space, and it is recommended that if you enable the archiving of raw access logs that you enable the option to remove the previous month's archived logs at the end of each month.
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Error Log |
The error log shows the most recent 300 errors reported by Apache for users accessing your website. If you are experiencing problems with your website, sometimes checking the Error Log can help you determine where the problem is - for example, broken links or incorrect file permissions.
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Subdomain Stats |
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CGI Center |
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Cron Jobs |
However, its use should usually be left to web developers.
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Network Tools |
Basic network commands are available using the network tools. You are able to resolve names from the servers perspective and test the network path between the server and yourself.
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MIME Types |
MIME Types allow you to specify how file extensions should be handled on the server. For 99% of websites, the default handlers will allow your website to function normally.
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Hotlink Protection |
If you want to prevent other websites from linking directly to your sites hosted files, then you can enable hotlink protection.
Other inconsiderate website administrators sometimes link directly to your websites hosted files. The net result is that they are able to use your bandwidth to provide content to their users without anyone ever visiting your website - thus they are stealing your bandwidth.
Enabling hotlink protection will prevent off site links from being able to connect directly to your files, and instead, you can redirect the user to a page of your choice.
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Index Manager |
Index manager allows you to define which directories to allow apache directory listings on.
By default, when a user visits a web directory on your site that does not contain an index.html page, apache will display a directory listing.
If you want to disable directory listings for a specific directory, simply click on the directory, and set "No Indexes", and press save.
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IP Deny Manager |
If you have a troublesome user that you would like to prevent from accessing your website, you can add a firewall entry to deny access to their IP address. Simply enter their IP address or domain, and press Add.
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SSL Manager |
SSL Manager allows users to install SSL certificates on their domain. However, as SSL requires a static IP address (which needs to be purchased at additional cost), this feature has been disabled.
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Fantastico |
Fantastico is a third party application that we have installed on our web servers to make your life as a site administrator an absolute breeze. Just about every popular web application from bulletin boards, to chat rooms, to web blogs, to shopping carts can be installed with a few simple clicks.
Just click on the web application that you would like to install, and follow the simple onscreen instructions. All of the installers are laid out in a graphical "wizard" style setup.
Note that most dynamic web applications require one MYSQL database, make sure that you are on a plan that offers MYSQL databases, and that you have one available, else you will run into errors during the install process.